At Aaraamse, we strive to ensure your satisfaction with every purchase. We understand that there may be instances where you may need to return a product or seek a refund. Please read our refund policy carefully to understand the terms and conditions.

1. Eligibility for Refunds:

   • We accept refund requests for products that are unused, unwashed, and in their original condition with all tags and packaging intact.
   • Refunds are applicable within [number] days from the date of purchase.

2. Non-Refundable Items: The following items are non-refundable:

   • Personalized or customized products.
   • Products that have been used, washed, or altered.
   • Products without their original tags or packaging.

3. Return Process: To initiate a return and request a refund, please follow these steps:

   • Contact our customer service team within [number] days of receiving the product.
   • Provide your order details and a clear reason for the return.
   • Our customer service representative will guide you through the return process, including providing you with a return shipping address.

4. Return Shipping:

   • The cost of return shipping is the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
   • We recommend using a trackable shipping method to ensure the safe and timely arrival of the returned items.

5. Refund Process:

   • Once we receive the returned item and verify its eligibility, we will initiate the refund process.
   • Refunds will be processed to the original payment method used during the purchase.
   • Please note that it may take [number] business days for the refund to reflect in your account, depending on your payment provider.

6. Exchanges:

   • If you wish to exchange a product for a different size or color, please contact our customer service team. We will assist you with the exchange process, subject to availability.

7. Damaged or Defective Products:

   • In the rare event that you receive a damaged or defective product, please contact our customer service team immediately.
   • We may require photographic evidence or additional information to process the return and provide a refund or replacement.

Please note that our refund policy is subject to change without prior notice. We encourage you to review the policy periodically to stay updated.

If you have any questions or need further assistance regarding our refund policy, please contact our customer service team.